Jim has been my agent, my Dad's agent and my children's agent for years. We also send many of our credit union clients to River City Insurance and we know that they will be treated professionally, promptly and fairly.
Manager of local Federal Credit Union
Jim gave us better coverage and saved us money. I would encourage any Church to let Jim give you a quote.
Director of Missions, Copper Basin Baptist Association
Jim saved me money and his staff does a great job servicing what I send them.
Local Mortgage Banker
River City Insurance shops your coverage to find the right coverage and company at the right price.
Director of Operations at a local Mortgage Company
Jim has been my agent for years and he has done a great job.
Co-owner White and Peels Automotive Repair
Jim Hartley at River City Insurance is Fantastic to work with! He has EVERY kind of insurance needed to protect your home, auto and toys! I recommend you call Jim to compare with your current insurance!
Jim is a man of depth and character who knows how to treat his clients respectfully and with great insight into the commercial insurance industry.
Jim, is spot on the most honest person. He will tell you honestly if he can get you a better plan of if you need to stay where you are. It’s great knowing there are still honest people out there who care about you and don’t just see you as a sale!
Jim is a true professional and can help with all your insurance needs. If you already have a better rate on home or auto he will shoot straight and tell you you're getting a good deal. I like that kind of honesty with my insurance agent. Quite simply, Jim is the best!
Jim and his team are incredibly professional and easy to work with. I have personally used Jim and referred him to clients for commercial projects, workers comp, liability, and flood. If he can not save you money or give you better coverage, he will advise you to stay with current insurance broker or refer you to someone to better help your need, This is not an attribute found in many Insurance companies, which is why I will always go there first.
Great to work with and very efficient! Been with River City for years and they always offer several competitive policies to fit our needs. We have made a couple of claims over the years and Jim and his office has always assisted us in every way we could be benefited!
Working with Sarah to find the right combination of coverage for my home and auto was a great experience! She was very thorough in explaining everything and gave me multiple combinations from multiple providers. She ended up saving me quite a it of money compared to my old insurer.
Sarah helped me find the best coverage at half the original rate. The service was quick and professional. I could not have asked for a better agent and will continue using river city insurance for life!
As a former insurance agent from another state, I feel that I have a reasonable idea of what to expect from an independent agency. River City has consistently exceeded my expectations! They are always friendly, warm, and professional. I feel that they work hard to ensure that my little account is taken care of, and they treat me as a valued customer. They have gone beyond the call for me and as long as I live in Tennessee, they will be my agency!
I stopped in to check on some policy changes and to pay my annual premium. Even though it was just a few minutes before closing time, Sarah and Sherry welcomed me warmly and made sure all of my questions were answered. Thank you, River City Insurance! I felt like a valued customer!
Prompt reply and assistance with River City insurance. Very polite and respectful. They take all the time you need to assist you. Fast and easy to get insurance on time. I will be recommending River City insurance company to all my friends and family and everyone I meet.
I am a wonderfully pleased customer who has used river city insurance for the last 6 years. There is no better local solution for you home or business’ insurance needs. They are easy to get a hold of, quick to respond, have great answers for the difficult business questions (such as workers compensation), as well as clever understanding into the nuances of all types of insurance. I would highly recommend for all your needs.
Thanks Jim and Sherry