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At River City Insurance in Chattanooga, TN, we believe that the best way to ensure customer satisfaction is by providing personalized insurance company policies. We get you the insurance that works for your life. Don’t just take our word for it, read the testimonials below to hear for yourself how satisfied our loyal clients are.


"Prompt reply and assistance with River City insurance. Very polite and respectful. They take all the time you need to assist you. Fast and easy to get insurance on time. I will be recommending River City insurance company to all my friends and family and everyone I meet."

Maxine Tracey

As a former insurance agent from another state, I feel that I have a reasonable idea of what to expect from an independent agency. River City has consistently exceeded my expectations! They are always friendly, warm, and professional. I feel that they work hard to ensure that my little account is taken care of, and they treat me as a valued customer. They have gone beyond the call for me and as long as I live in Tennessee, they will be my agency!

Fay Palmer

I have been with River City Insurance for a number of years now I was thinking about transferring to another agent because of the distance. I had to go in and talk to them today about adding a car and my granddaughter to our policy. Everything was explained to me in such detail and in a way that even I could understand it. I am staying with River City what is a few more minuets of driving for a great group of people.

Charles Martin

"Jim has been my agent, my Dad’s agent and my children’s agent for years. We also send many of our credit union clients to River City Insurance and we know that they will be treated professionally, promptly and fairly.”

Manager of local Federal Credit Union

“Jim gave us better coverage and saved us money. I would encourage any Church to let Jim give you a quote.”

Director of Missions, Copper Basin Baptist Association

“Jim saved me money and his staff does a great job servicing what I send them.”

Local Mortgage Banker

“River City Insurance shops your coverage to find the right coverage and company at the right price.”

Director of Operations at a local Mortgage Company

“Jim has been my agent for years and he has done a great job.”

Co-owner White and Peels Automotive Repair